Shipping policy

At Velora, every order is handled with care and shipped directly to your door, free of charge.

Processing time is 1-3 business days. Delivery to the United States and United Kingdom typically takes 10-18 business days after dispatch. While we always aim to deliver within this window, occasional delays may occur due to customs or carrier conditions beyond our control.

Once your order ships you will receive a confirmation email with your tracking number so you can follow your order every step of the way.

We currently ship to the United States and United Kingdom. All orders are fulfilled through our trusted fulfillment partner.

If your order has not arrived within 25 business days of your shipping confirmation please contact us at velora.mediadirector@gmail.com and we will resolve it immediately.